Privacy Policy

1. Information We Collect

• You provide directly: name, phone number, email, shipping/billing address, and order details when you shop, sign up, or contact us via WhatsApp.
• Collected automatically: IP address, browser/device type, pages viewed, and cookies (see Section 4).
• Payment information: payments are processed by our payment partner, Razorpay. We do not store your card, UPI, or netbanking credentials — Razorpay handles this on its own secure (PCI-DSS compliant) systems.

2. How We Use Your Information

• Process and deliver your orders, and contact you about them (via SMS, WhatsApp, email, or call).
• Handle exchanges, refunds, and customer support requests.
• Send updates about new collections, festive edits, and offers, only if you have subscribed — you can unsubscribe anytime.
• Improve our website, products, and customer experience.
• Comply with legal, tax, and regulatory requirements.

3. Sharing of Information

We do not sell your personal data. We share it only with:

• Razorpay (payment processing).
• Courier/logistics partners, to the extent needed to deliver your order (name, address, phone number).
• Government or regulatory authorities, where required by law.

We do not share your data with third parties for their own marketing.

4. Cookies

Our website uses cookies to keep your cart and wishlist working, remember your preferences, and understand site usage. You can disable cookies in your browser, though some features (like the cart) may not work properly without them.

5. Data Security

We use reasonable technical and organisational measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your order and account information for as long as needed to fulfil orders, meet legal/tax obligations (including GST record-keeping), and resolve disputes.

7. Your Rights

You can ask us to access, correct, or delete your personal data (subject to what we must legally retain) by messaging us on WhatsApp at +91 94182 95555.

8. Children's Privacy

Our website is not directed at children under 18. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

10. Contact Us

For any privacy-related questions, message us on WhatsApp at +91 94182 95555, or visit us at Shop-7, Solitaire, Piplag Road, Near Samta Party Plot, Nadiad, District Kheda, Gujarat 387002.