Policies
Grievance Redressal & Contact
Last updated: 24 September 2026
In accordance with the Consumer Protection (E-Commerce) Rules, 2020, the details of our Grievance Officer are:
Grievance Officer
| Name | Priyanka Kavaiya, Proprietor, Morpankh |
| WhatsApp / Call | +91 94182 95555 |
| Address | Shop-7, Solitaire, Piplag Road, Near Samta Party Plot, Nadiad, District Kheda, Gujarat 387002, India |
| Store Hours | Monday – Sunday, 10:30 AM – 8:30 PM |
| GSTIN | 24BFFPK9767P1ZK |
How We Handle Complaints
We acknowledge complaints within 48 hours and aim to resolve them within one month of receipt, in line with applicable consumer protection law.
For order, payment, shipping, return, or privacy queries, please reach out to us on WhatsApp first — it's the fastest way to reach our team.